STORE PRIVACY POLICY

This Privacy Policy Statement sets forth the privacy policy pertaining to this Site, www.coreaction.com which is owned by Core Action Group, Inc. By using this Site, you are agreeing to the terms set forth in this Privacy Policy Statement.

For purposes of this Privacy Policy Statement, "Personal Information" means any information by which you can be personally identified, and includes your name, your address, your telephone number, your e-mail address and the like. Some site pages may request Personal Information in order to help Core Action serve you more effectively. Core collects personal information only when you voluntarily submit such personal information to us, such as when placing a product order through the site.

For each visitor to the site, our web servers automatically recognize information regarding the visitor's domain name (or that of the visitor's access provider). Regardless of the purpose for which it is submitted, it is Core Action’s policy to maintain all personal information as confidential, and to use such personal information only for the following purposes:

  • for the specific purpose for which it was volunteered (for example, to complete a product purchase etc.);

  • to improve the content, appearance and utility of the site;

  • to track our visitors' use of the site for internal market research; and

  • to notify our visitors of updates to the site.

It is Core Action’s policy to keep personal information only for so long as needed for such purposes. At any time, you may obtain a summary of the personal information on record with Core Action, which has been collected about you via this site. Except for personal information we need to complete your purchase of products, you may request at any time that Core Action dispose of any or all personal information about you. In addition, at any time you may request: (i) that Core Action’s correct any such personal information; or (ii) that such personal information not be provided to third parties; or (iii) that such personal information be removed from Core Action’s marketing databases. To make any request described above, send an e-mail to info@coreaction. 1054 Texan Trail Suite 100 Grapevine, TX 76051. When contacting us, please be sure to provide us with your exact e-mail address, name, address and/or telephone number(s) in order to be sure we handle your request correctly.

Core Action reserves the right, at its discretion, to change, modify, add, or remove portions of this Privacy Policy Statement at any time. You should check this page periodically for changes. Your continued use of this site following the posting of changes to this Privacy Policy Statement will mean that you accept those changes.


RETURN POLICY

  1. Pack the item(s) securely in the original product packaging, if possible. Please include all paperwork, parts, and accessories. All products must be returned in good condition, to ensure full credit.

  2. Before sending your return shipment, please remove all extra labels from the outside of the package.

  3. give a written reason of why you are returning the product

  4. Send the return package to the following address (unless your packing slip directs otherwise): 

  • return address: 1054 Texan Trail

  •                        Suite#100

  •                        Grapevine, TX 76051

  • All return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.

  • It is recommended that you use UPS or Insured Parcel Post for your return.

  • Keep the Return Tracking Number for your return package to monitor delivery status.

  • To receive credit, Items must be returned within 60 days of purchase.

  • You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.

  • Credit for gift returns will be issued to the original purchaser.

  • You will be refunded the return shipping cost if the return is a result of a manufacturing defect or shipping error.

  • Items purchased from a Coreaction retail store cannot be returned by mail to our online store.

  • Items purchased from Coreaction.com may be returned to a Coreaction store


CUSTOMER SERVICE PHONE # 817-310-5962


Shipping info:

U.S. Shipping Services


UPS offers guaranteed time-definite and day-definite delivery based on your shipment's destination.  


Delivery CommitmentService
Next Business DayDelivery typically by 10:30 a.m.UPS Next Day Air
3 Business DaysDelivery by end of dayUPS 3 Day Select
1-5 Business DaysDelivery based on distance to destinationUPS Ground



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